STORE POLICY

Customer Care:

At Kawaii Glass Co, we are dedicated to providing excellent customer service and care. If you have any questions or concerns about your order, please do not hesitate to contact us. We are available to assist you with any inquiries you may have.

You can reach us by email, social media messaging, or via the contact page on this site. We strive to respond to all inquiries within 24-48 hours, although response times may be longer during peak seasons or holidays.

If you have a specific question about a stained glass art piece, please include the product name in your message. This will help us provide you with a more accurate response.

Custom Orders:

We are pleased to offer custom stained glass art pieces for those looking for something unique and personalized. If you are interested in a custom piece, please contact us to discuss your idea and receive a quote. Please note that custom orders may require additional processing and creation time.

Feedback:

We welcome your feedback and appreciate your business. If you are satisfied with your order and our service, please share your experience on social media. If for any reason you are not satisfied with your order, please let us know so we can work to resolve the issue.

Thank you for choosing Kawaii Glass Co for your artistic needs. We look forward to serving you!

PRIVACY & SAFETY

Privacy and Safety Policy:

We take your privacy and safety seriously at our stained glass art business. This policy outlines how we collect, use, and protect your personal information, as well as our commitment to providing a safe shopping experience.

Collection of Personal Information:

When you place an order with us, we collect personal information such as your name, address, email address, and payment information. We use this information solely for the purpose of processing and shipping your order.

We do not share your personal information with third-party companies for marketing purposes. We may, however, share your information with our shipping carrier in order to facilitate the delivery of your order.

Protection of Personal Information:

We use industry-standard encryption technology to protect your personal information during transmission and storage. We also maintain physical, electronic, and procedural safeguards to protect your information from unauthorized access, use, or disclosure.

Use of Cookies:

Our website may use cookies to enhance your shopping experience and to provide anonymous data about our website traffic. You can choose to disable cookies in your browser settings if you prefer.

PAYMENT METHODS

We accept the following payment methods:

Credit or Debit Card: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
Apple Pay: If you have an Apple device, you can use Apple Pay to complete your purchase quickly and securely.

Payment Methods